© ARIDES
Service center
Technical maintenance of the breathalyzer is carried out to ensure its continuous proper functioning and readiness for use.
All devices produced by Arides LLC are sold with factory calibration performed using specialized equipment.
During operation, the alcohol-sensitive sensor in the device gradually wears out, which leads to increased measurement errors.
To restore accuracy, the device requires periodic adjustment at a specialized service center.
The frequency of technical maintenance mainly depends on the intensity of device usage and the type of sensor installed.
Arides LLC recommends performing technical maintenance and repair of breathalyzers exclusively at authorized service centers.
All devices produced by Arides LLC are sold with factory calibration performed using specialized equipment.
During operation, the alcohol-sensitive sensor in the device gradually wears out, which leads to increased measurement errors.
To restore accuracy, the device requires periodic adjustment at a specialized service center.
The frequency of technical maintenance mainly depends on the intensity of device usage and the type of sensor installed.
Arides LLC recommends performing technical maintenance and repair of breathalyzers exclusively at authorized service centers.
Yerevan, 111 Raffi Street
Tel. +374 10 26 99 50
E-mail sales@arides.am
Working hours: Mon–Fri, 09:00–17:30
Tel. +374 10 26 99 50
E-mail sales@arides.am
Working hours: Mon–Fri, 09:00–17:30
Moscow, 16 Mitinskaya Street, BC "YES", 6th floor, office 607
Tel. +7 (495) 791-31-90 ext. 345
E-mail info@sims2.ru
Working hours: Mon–Fri, 09:00–17:30
Tel. +7 (495) 791-31-90 ext. 345
E-mail info@sims2.ru
Working hours: Mon–Fri, 09:00–17:30
Rostov-on-Don, Varfolomeyev St. 266, office 9
Tel. +79518367535
E-mail info@lmgteam.ru
Working hours: Mon–Fri, 09:00–17:30
Tel. +79518367535
E-mail info@lmgteam.ru
Working hours: Mon–Fri, 09:00–17:30
Moscow, 35 Svobody Street, building 5, floor 1, room 2-3
Tel. +7 (495) 150-20-52, +7 (499) 130-07-47
E-mail 1@alcomet.ru
Working hours: Mon–Fri, 09:00–17:30
Tel. +7 (495) 150-20-52, +7 (499) 130-07-47
E-mail 1@alcomet.ru
Working hours: Mon–Fri, 09:00–17:30
Authorized service centers are located in most cities across the Russian Federation. Detailed information is available via the link below.
Sofia 1606, 13 20-ti April Street, floor 3
Tel. +359 2 411 4081, +359 878 762 378
E-mail support@alcotester.bg, office@keragon.eu
Tel. +359 2 411 4081, +359 878 762 378
E-mail support@alcotester.bg, office@keragon.eu
Polotsk, Vitebsk region, 14/2 F. Skorina Avenue
Tel. +375 44 720 5152, mobile +375 214 430 202
E-mail info@malidi.by
Working hours: Mon–Fri, 09:00–17:00
Tel. +375 44 720 5152, mobile +375 214 430 202
E-mail info@malidi.by
Working hours: Mon–Fri, 09:00–17:00
Nur-Sultan (Astana), 19 Amangeldy Imanov Street, office 502i, BC "Delovoy Dom Alma-Ata"
Tel. +7 701 101 79 99; +7 701 720 19 02; +7 702 513 56 69
E-mail cbrncentre@gmail.com; cbrncentre@mail.ru
Tel. +7 701 101 79 99; +7 701 720 19 02; +7 702 513 56 69
E-mail cbrncentre@gmail.com; cbrncentre@mail.ru
Frequently asked questions
Maintenance is essential to ensure high accuracy and stable performance of the device.
Over time, even the highest-quality sensor loses sensitivity, which directly affects the reliability of the results.
Over time, even the highest-quality sensor loses sensitivity, which directly affects the reliability of the results.
The maintenance interval depends on the specific model.
Some devices only require scheduled maintenance once a year, while others may need service based on usage — for example, once a year or after 1,000 tests, whichever comes first.
We recommend referring to the user manual and device specifications, or consulting our specialists — we will provide the exact maintenance schedule for your model.
Some devices only require scheduled maintenance once a year, while others may need service based on usage — for example, once a year or after 1,000 tests, whichever comes first.
We recommend referring to the user manual and device specifications, or consulting our specialists — we will provide the exact maintenance schedule for your model.
- Device diagnostics
- Accuracy check
- Device calibration
- Repair (if necessary)
- Issuance of a maintenance report or calibration certificate
Using the device outside the specified temperature range (typically from 0 to +40 °C) is not recommended.
At subzero temperatures, sensor sensitivity decreases, measurement error increases, and malfunctions in electronics or power supply may occur.
To ensure proper operation in cold conditions, a special thermal cover should be used to maintain the internal temperature at no less than +15 °C.
For access control system (ACS) breathalyzers, thermal enclosures are available, which extend the operating range down to -40 °C.
At subzero temperatures, sensor sensitivity decreases, measurement error increases, and malfunctions in electronics or power supply may occur.
To ensure proper operation in cold conditions, a special thermal cover should be used to maintain the internal temperature at no less than +15 °C.
For access control system (ACS) breathalyzers, thermal enclosures are available, which extend the operating range down to -40 °C.
The warranty period depends on the model and ranges from 6 to 24 months.
The exact duration is specified in the user manual or product certificate provided with each device.
The exact duration is specified in the user manual or product certificate provided with each device.
The warranty covers factory defects, malfunctions of the electronic board, display, battery, casing, and other components, provided that the operating instructions are followed.
- Natural wear and tear of the sensor
- The need for calibration or adjustment of the device
- Damage caused by improper use (impacts, moisture, overheating, etc.)
- Unauthorized opening of the device casing or repairs performed outside an authorized service center
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